Celonis World Tour 2022 is underway with three stops in the books and another nine to go through June 28. There are a bevy of takeaways from customers, but the top of mind issues are inflation, supply chain and sustainability.
These issues are all going to require process optimization and execution management to navigate these macroeconomic and enterprise challenges.
At World Tour stops, customers and Celonis partners and experts shared best practices. In addition, Celonis along with partner ServiceNow outlined how the two companies are collaborating to "Find, Frame and Fix" inefficiencies for multiple processes starting with procurement, accounts payable and order management.
Here's a recap of news from the World Tour 2022 with key takeaways.
Celonis World Tour 2022 is a wrap and after 12 stops around the world, it's time for a recap, reflection and a few takeaways.
Aerospace company Safran and specialty chemicals and advanced materials firm Arkema headlined the keynote for Celonis World Tour 2022 Paris with a look at their respective process excellence efforts.
Uniper, an international energy company, used Celonis to optimize the maintenance of its power generation fleet to improve safety, across its business it also realized improvements with Celonis in energy trading, procurement and IT service management. Deutsche Post DHL outlines Celonis EMS use cases for its HR processes
Deutsche Post DHL outlined at Celonis World Tour 2022 Munich how it improved its hire-to-retire human resources processes and now plans to expand use of the Celonis Execution Management System (EMS) and automation via the Action Engine.
Celonis said it has formed a strategic partnership with EcoVadis, a leading business sustainability ratings platform, to operationalize sustainable procurement. EcoVadis recently raised $500 million in venture funding.
Celonis said that it has partnered with IntegrityNext to integrate sustainability and compliance monitoring into Celonis Execution Management System. IntegrityNext's platform allows procurement organizations to qualify and monitor sustainability compliance.
During the keynote, sessions and panel discussions, Celonis customers and partners, also shared their use cases and insights for driving process excellence with Celonis EMS. Webinar: The Business Case for Process Mining
Poste Italiane said that it is leveraging process mining and execution management to drive efficiency as well as customer satisfaction. Speaking at Celonis World Tour 2022 Milan, Marco Ceccobelli, Head of Process Quality Competence Center for Poste Italiane, said the company this year used Celonis for Order-to-Cash processes.
Process mining will become a key tool for financial services firms, auditors and risk management teams. That outlook was given by two financial services executives speaking at Celonis World Tour 2022 New York in two separate sessions.
Reckitt Chief Information and Digitization Officer Filippo Catalano said the company plans to deploy Celonis Execution Management System into supply chain as well as manufacturing and human resources processes.
At the New York stop of Celonis World Tour 2022, Vini Cardoso, Global Tech Finance Director at AB InBev, shared key learnings from the multiple ways the company is embedding Celonis process mining and execution management in daily operations across the company, including fraud detection across the supply chain.
During the New York stop on Celonis World Tour 2022, Celonis customer Mars explained how its Process Intelligence Hub has allowed the company to improve working capital, reduced emissions, and improved cash recoveries and cash position.
Celonis customers Kraft Heinz and Delphi Technologies outlined value realized in their Accounts Payable processes during a keynote at the London stop of World Tour 2022. The core themes at Celonis World Tour 2022 were process excellence and execution management as a way to manage through multiple challenges such as inflation, supply chain disruptions and sustainability.
Malvern Panalytical achieved a multiple return on investment in less than a year by deploying Celonis for its Accounts Receivable. Speaking at World Tour 2022 London, Mark Hoole-Jackson, Director of Spectris Business Systems, within Malvern Panalytical, outlined the Celonis deployment as well as future plans.
Speaking at Celonis World Tour 2022 Madrid, Repsol outlined how the global energy company was creating value through process excellence. Repsol was part of a customer lineup that included Telefonica, Navantia and El Corte Ingles.
Nationale-Nederlanden Bank, the fifth largest Dutch bank, is looking to hone its mortgage loan servicing and origination processes with Celonis Process Mining. Speaking at Celonis World Tour 2022 Amsterdam, Hans Buursink, Head of Mortgages & Consumer Lending at Nationale-Nederlanden Bank, outlined the company's process mining efforts.
The LEGO Group provided a deep dive into its analytics and process central services groups and how it is scaling Celonis Process Mining and Execution Management System (EMS). Speaking at World Tour 2022 Copenhagen, The LEGO Group outlined how Celonis is integrated into the Business Services Operations (BSO) and Chief Financial Officer strategies. Overall, The LEGO Group is aiming to drive data driven problem solving with a process SWAT team. This team prioritizes high value activities, tracks improvements and makes process data insights accessible.
Chemical company Huntsman was able to onboard more than 100 Celonis users globally in less than 6 months and cultivated a team of 'citizen developers' to stamp out process inefficiencies. The real trick: Cultivating a culture that didn't get defensive about process problems and became more collaborative.
Sustainability will need to generate returns on investment, but surging inflation means the hurdle to transitioning to net zero carbon is lower, said Janina Nakladal, Director of Sustainability at Celonis. "The cost increases of transitioning to net zero are lower than they were due to inflation," said Nakladal.
Celonis World Tour 2022 is underway with three stops in the books and another nine to go through June 28. There are a bevy of takeaways from customers, but the top of mind issues are inflation, supply chain and sustainability. These issues are all going to require process optimization and execution management to navigate these macroeconomic and enterprise challenges.
Splunk started its process mining journey with a pilot program on the global deal desk, and within nine months the data platform company had expanded the program to nine other processes, including opportunity management, order-to-cash, accounts receivable and talent acquisition.
Supply chain shocks are happening more frequently than in the past, and they’re more severe when they occur. Companies must transform their supply chains to be more resilient. That was the message Julian Fischer, Partner at McKinsey & Company, delivered to a group of business leaders and execution management professionals earlier this week at the Bay Area stop on Celonis World Tour 2022.
"There are decades when nothing happens and then there are weeks where decades happen. If you look at the macro picture we are in those kinds of weeks." That was the message delivered by Celonis co-Founder and co-CEO, Alexander Rinke at the Celonis World Tour 2022 kick-off event in San Francisco.
Time is money. And with rising labor costs, every employee’s time is at a premium. The last thing companies want are workers sitting idle, waiting for IT problems to be resolved or requests to be fulfilled. So when LinkedIn’s IT operations team was able to give over 300,000 hours back to employees by using Celonis EMS for ITSM, it added real dollars to the bottom line.
Celonis customers with a Center of Excellence (CoE) and dedicated teams are 8.8x more likely to achieve positive returns on investments than customers without one, according to a survey. The data from the survey also provides a handy blueprint on why CoEs are important, what are best practices and how to accelerate the Celonis journey. The survey, a joint collaboration between Celonis and the Fraunhofer FIT Institute released on the first day of World Tour 2022, addressed 500 Celonis customers and received 214 responses.
Inefficiency is a generational problem that hides in plain sight and needs to be fixed in a hurry via Execution Management and process excellence. Why? The only way for companies to outrun supply chain issues, inflation and sustainability is to become more efficient. "The scale of the problem we're talking about is bigger than anything we've ever seen," said Dave Peterson, Celonis Chief Marketing Officer, during the event keynote.
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