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Accelerating Execution Management Leadership in the World’s Process Epicenter, India!

What happens when the world’s process epicenter meets the global leader in process mining and execution management?

Well, you’re about to find out. Today, we’re very excited to announce that we’ve just unveiled plans to expand Celonis operations into India. 

Our expansion will enable business process professionals and experts to unlock billions in value for their customers and their own companies. As it stands, the opportunity for customers, global system integrators (GSIs), business process outsourcing (BPO) providers, consultants, and academics could be as big as the shift from on-prem to cloud. 

To ensure that opportunity is made real, we’re excited to announce we’re investing over $100 million dollars into the Indian process industry, with the expectation to create more than 1,000 jobs. 

We revealed the plans at a multi-day press conference and partner ecosystem event in Bangalore where hosts and speakers included Celonis co-Founder and co-CEO Bastian Nominacher and Chief Customer Officer Malhar Kamdar, as well as representatives from Bosch and Everest Group.

Everest Group reports the India BPO market for financial services alone has the potential to grow from $18 billion to $250 billion and currently represents nearly half of the world’s global outsourcing market. Meanwhile, IDC estimates the Indian IT & Business Services market will grow from $7 billion to $20 billion by 2025.

“Every significant process innovation wave, from client server, to the internet, to the cloud has gone through the heart of the India business process industry,” said Bastian Nominacher from one of the events in India. “Celonis is honored to help drive the next generational shift in process modernization in India by embedding our state-of-the-art process mining and execution management technologies into the world’s leading BPO, GCC, GSI and consulting firms.”

Our initiative for India is designed around three strategic pillars that, taken together, will allow the entire India process industry, and eventually every company across all sectors, to immediately adopt the most state-of-the-art technologies into their core operations. 

The first: Execution Management Without Limits. The Celonis Execution Management Without Limits and the Celonis for BPO programs will allow unlimited access to Celonis process mining and execution management technologies to any BPO, GSI and consulting professional.

The second: Celonis Academy. We will provide free training and access to the best-in-class methods, processes, and programs for process mining and execution management to the entire India process consulting industry. Celonis plans to initially train more than 100,000 consultants, students and academics in India. 

And the third pillar: Celonis Center of Excellence. The one-stop shop for customers, partners and service providers in India; it will combine partner enablement support, professional services and value advisory for customers. A dedicated product engineering team and a customer support team will also provide around-the-clock expertise and innovation.

As with every movement, there are companies who trailblaze and leapfrog the competition, and those who find themselves at the back of the parade. Celonis will train the next generation of execution management leaders to apply data, intelligence, and action to every process, in every business, in every industry.

This is an unparalleled opportunity to capitalize on the global adoption of process mining and execution management at a massive scale, given India’s market and strong talent base. We can’t wait to get going. 

You can find out more about our plans by reading the press release here

Anitha Scaria George
Vice President of India CoE
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