Process mining uses AI and machine learning to extract existing data from an organization’s IT systems to visually reconstruct how processes actually perform. It creates full transparency and enables you to drive efficiency, quality and productivity across your entire organization and thereby empower you to take the actions you need for optimization. Works for any industry, any company, any process.
How does it work?
Consider every step performed by everyone involved in a process. If you think of those steps as “digital footprints” stored by your operational systems, then process mining captures the footprints from all of your systems, pulls them together (a resource known as an event log) and organizes them visually to show each step of the journey to complete your process. In that way, process mining identifies areas for process improvement–sometimes in places you might not even think to look. It then helps you take the right steps toward improvements that will transform how your business operates.
Why use process mining?
As the global market leader in the process mining technology we pioneered, Celonis has already helped hundreds of companies see, understand and improve how their business works.
Now we’ve built our Intelligent Business Cloud on top of that technology to provide not only a powerful means to uncover opportunities for improvement but to take the next step: see, understand and evolve your business by operationalizing your insights for true transformation.